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FAQs

         Shipping
  1. Can I return my order?

    For sure you can, we guarantee our customers full satisfaction and if you are not happy with your order any reason, you have 10 days from receiving your order to return it.

    *Please note that shipping fees aren't refundable.
  2. Why my order hasn’t been shipped yet?

    During sale and promotional periods, the delivery may take a little longer than usual

  3. How much is shipping?

    Shipping in the United States & Canada is 3.45 USD. For the rest of the world 5 USD.

  4. How long does it take to receive my order?

    We always try our best to minimize the duration of shipping, so it may take 1-3 business days for your order to be shipped. 

  5. How can I check my order status?

    By placing an order you will receive a special code attached, visit our Track Your Order Page and paste that code on tracking section, so you can live-track your order.

  6. How can I make changes to my order that already placed?

    Simply contact us on Instagram, Facebook, or Twitter and we will help you with changes.
          Ordering
  1. Can i apply 2 promo codes ?

    As we are always running promotional discounts, you can only use one promo code per order.

  2. Do you customize cases?

    We are developing a "customize your case" program that will allow our customers to create their own unique case design in the near future.

  3. Do you accept bulk purchases?

    Please send us an email to hi@zazz.com , with more details and we will follow up.

    Company
  1. Where is your company from?

    Zazz is a Tech-accessory brand based in NY, USA.

  2. May I join Zazz?

    We post on our social media accounts our offered free vacancies, we will keep you updated.